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Account Faqs

What you need to know about your account


Yes. A notice will be issued for replacement.

No, you will continue to enjoy your existing tariff.

Yes, you will have access to the same if not more services as you have been enjoying now.

Please refer to your existing Relationship Manager, Contact Centre on +250788149555, +250788148500 or your nearest branch.

Other than the loan accounts, all mapped accounts shall be accessible on Mobile Banking.