Account Faqs
What you need to know about your account
FAQs
Will my CBA ATM Card continue to be valid?
Yes. A notice will be issued for replacement.
Do I expect a change in my current tariff?
No, you will continue to enjoy your existing tariff.
Will I have access to the same banking services as before?
Yes, you will have access to the same if not more services as you have been enjoying now.
Who should I refer account queries to?
Please refer to your existing Relationship Manager, Contact Centre on +250788149555, +250788148500 or your nearest branch.
Will I be able to access all my accounts?
Other than the loan accounts, all mapped accounts shall be accessible on Mobile Banking.